FAQ

Marketing agency frequently asked questions

Straight answers to the questions we actually get asked.

Content, performance and AI search questions

What does boodsta actually do?

We're a marketing agency that also runs full content marketing programs, performance marketing: content, community, social, and paid (PPC, paid social, affiliate). Most agencies pick one lane. We don't, because your customers don't care which channel they found you on. They just need to find you. So we build content and community that turns people into actual advocates for your brand, and we back it with performance marketing so you're visible wherever people are searching. Google, social, or increasingly, AI tools like ChatGPT and Claude.

What's the difference between content marketing and performance marketing, and why do I need both?

Content marketing is the long game. It builds an audience that trusts you, so people become ambassadors, not just customers. Performance marketing is the short game. It's paid channels that get you in front of the right people right now. Run content alone and you're slow to show ROI. Run performance alone and you're renting attention with nothing to show for it once you stop spending. We run both together so you get compounding brand value and evidenced short-term returns. Having both performance marketing and content marketing run together means the great content has the best chance of success and helps provide an ROI.

How is boodsta different from a typical marketing agency?

Two things. First, no offices, no overheads, no bloated retainers. We run fluid teams, so you work directly with senior or specialist talent, not a junior account team once the senior people who pitched you have moved on to the next client. Second, we don't chase vanity metrics. Reach and follower counts are easy to fake and don't pay your bills. We build for advocacy: audiences who actually buy, stay, and bring others with them. Caveat: sometimes reach and followers are important when building from the start.

What kind of results do you actually deliver, not just "engagement"?

Real advocacy, not rented attention. We've built exactly this at boohoo, Sephora, Bulk and Sony Music, turning audiences into people who talk about the brand unprompted, not just people who liked a post.

Who is boodsta a good fit for?

Founders, MDs, and CEOs at smaller companies who want to work directly with the people doing the work, not a sales layer. And CMOs or Marketing Directors at larger companies who need a partner that can move as fast as an in-house team without the in-house overhead or large agency price tag. If you want a brand deck and a big logo on the agency's homepage more than you want results, we're probably not the fit.

Can boodsta help us get found in AI search: ChatGPT, Claude, Perplexity, and so on?

Yes, and it's becoming as important as traditional SEO, because buyers are increasingly asking AI tools "who's a good brand for X" instead of Googling it. Getting recommended by those tools isn't about tricking an algorithm. It's about having clear, consistent, well-structured content about who you are, backed up by real third-party mentions elsewhere on the web. That's content marketing and digital PR by another name, which is exactly what we do. If you want help specifically with AI visibility, get in touch and we'll show you what that looks like for your brand.

How quickly will we see results?

Performance marketing can show movement in weeks. Content and community building, the stuff that actually compounds, takes longer. Depending on budgets, it can take a few months before you see the audience becoming advocates rather than just followers. We'll always tell you honestly which timeline applies to which part of the work, rather than promising overnight wins on the slow stuff.

Do you only work with big-name brands?

No. The brand names are proof of what the approach can do at scale, not a filter on who we work with. Because we run lean with no office overhead, we can work with smaller, growing companies at a cost a traditional agency with that pedigree usually can't touch. Our work with smaller brands, retailers and clinics also shows our approach works, regardless of company size.

How do we get started?

Book a call. We'll get straight into what's actually working for you, what isn't, and where the fastest wins are. No lengthy discovery deck required to get an honest opinion out of us.

Do not see your question?

Ask us directly or get on a free mentoring call. Rich takes these personally.

Ask Boodsta a marketing question